FAQ
Frequently asked questions
Answers about the 30-day free trial, 1 / 2 / 5-year plans, QR access, storage, ownership and privacy.
PLANS & FREE TRIAL
Questions before you begin
How does the 30-day free trial work?
Enter your email and we will send an activation link. No payment card is required. The 30 days begin only when you create the memorial.
What happens when the free trial ends?
Your content is not deleted. Management and new contributions are paused until you choose a 1, 2 or 5-year plan.
Which plans can I choose?
Memorion Digital is available for 1 year at €29, 2 years at €49 or 5 years at €99. These are one-time payments with no automatic renewal.
Do the plans have different features?
No. Every plan includes the complete Memorion experience. Only the access period changes.
Can I extend the memorial later?
Yes. A new 1, 2 or 5-year period is added after the current access period ends, so remaining time is never lost.
MEMORION DIGITAL
Memorial and QR access
What is Memorion?
Memorion is a digital memorial where a person’s story, photographs, Life Journey, memories and contributions from family and friends can be preserved together.
Do I need a physical QR plaque?
No. Memorion Digital includes a personal digital QR code and memorial link. A physical plaque is not required and is not currently sold as part of Memorion Digital.
How much storage is included?
Every plan includes 2 GB of photo storage. Additional storage can be purchased from the Workspace when that option is available.
Does a visitor need an account?
No. A public memorial can be opened from its link or QR code without signing in.
Can I upload videos?
No. Video uploads and Shared Videos are not part of the current Memorion experience.
OWNERSHIP & PRIVACY
Who controls the memorial
Who controls the memorial?
The memorial owner controls visibility, Family access, contribution review and the main Workspace settings.
Can a memorial be private?
Yes. The owner can choose whether the memorial is public or private.
Can family members contribute?
Yes. Invited Family members can contribute according to their permissions, and new content can be reviewed before it appears publicly.